Privacy Policy

Effective Date: October 7, 2024

Yiwu Shanxin Trading Firm (“Yiwu Shanxin Trading Firm,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we may collect, use, disclose, store, and otherwise process information when you visit our website, place an order, contact us, or otherwise interact with our services.

Because we are a China-based business serving customers internationally, personal information may be processed across borders through service providers involved in payment processing, website operation, shipping, customer service, analytics, fraud prevention, and other business functions.

1. Information We May Collect

Depending on how you interact with our website, we may collect:

Contact Information

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address

Order Information

  • Products purchased
  • Order number
  • Order date
  • Shipping information
  • Billing information
  • Return information
  • Refund information

Payment Information

Payments may be processed through third-party payment providers.

We generally do not need to store complete payment card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies.

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location information
  • Website interaction information
  • Cookies and similar identifiers

2. How We Use Information

We may use information to:

  • Process orders
  • Process payments
  • Arrange shipping
  • Provide order updates
  • Respond to customer inquiries
  • Process returns and refunds
  • Provide customer support
  • Verify transactions
  • Prevent fraud and abuse
  • Maintain website security
  • Improve products and services
  • Analyze website usage
  • Send marketing communications where legally permitted
  • Comply with legal and regulatory obligations
  • Protect our rights and legitimate business interests

3. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

  • Maintain shopping cart functionality
  • Remember preferences
  • Improve website functionality
  • Understand website traffic
  • Measure marketing performance
  • Improve customer experience

You may be able to control cookies through your browser settings or available privacy controls.

Disabling certain cookies may affect website functionality.

4. Third-Party Service Providers

We may use third-party providers to operate our business.

These may include:

  • E-commerce platforms
  • Payment processors
  • Shipping companies
  • Logistics providers
  • Analytics providers
  • Advertising providers
  • Customer service providers
  • Fraud prevention services
  • Website hosting providers
  • Information technology providers

These providers may receive information necessary to perform services on our behalf.

5. Cross-Border Processing

Because Yiwu Shanxin Trading Firm is based in China and serves customers internationally, information associated with international orders may be processed or accessed in different countries.

Where required by applicable law, we will take appropriate measures concerning cross-border processing and transfers of personal information.

Where applicable, Chinese personal information protection requirements may also apply to relevant processing activities. China’s Personal Information Protection Law establishes rules concerning personal information processing and cross-border provision of personal information.

6. Information Sharing

We may disclose information to service providers and other parties when reasonably necessary to:

  • Fulfill orders
  • Process payments
  • Deliver products
  • Provide customer support
  • Prevent fraud
  • Operate our website
  • Comply with legal requirements
  • Respond to lawful requests
  • Protect our rights and property
  • Complete a corporate transaction

We do not sell personal information simply as part of ordinary order fulfillment.

7. Marketing Communications

Where permitted by applicable law, we may send promotional communications.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the communication.

Transactional communications, such as order confirmations, shipping notices, refund notices, and important service messages, may still be sent when necessary.

8. Data Security

We use reasonable measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw certain consents
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable law

Privacy requests may require reasonable identity verification.

For example, certain U.S. state privacy laws may provide additional consumer rights depending on whether the applicable legal requirements and thresholds are met. California’s privacy framework includes rights such as access, deletion, correction, opt-out of certain sales/sharing, and other protections for covered consumers.

10. Children’s Privacy

Our website is intended for a general audience.

We do not knowingly seek to collect personal information directly from children where prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

Please review the privacy policy of any third-party service before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the effective date at the beginning of this policy.

13. Contact Us About Privacy

If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact:

Yiwu Shanxin Trading Firm

Attn: LONGQIANG ZHANG

Room 302, Unit 2, Building 12, Zone D, Xiazhu, Jiangdong Subdistrict

Yiwu City, Jinhua City, Zhejiang Province

China

Email: shaanxixintrade@hotmail.com

Phone: +86 15729111518